Refund Policy

Customer satisfaction is important to us. We strive to provide reliable and professional IT services.

Last updated: June 2026

30-Day Money-Back Guarantee

If you are not satisfied with our website maintenance service, you may request a full refund within the first 30 days of your purchase.

Eligible Refunds

Refunds are available for:

  • Monthly maintenance plans
  • 3-month maintenance plans
  • Yearly maintenance plans

Non-Refundable Services

Refunds may not apply for:

  • Custom development work already completed
  • Third-party software or hosting issues
  • Services affected by incorrect client access
  • Policy violations or misuse of services

Processing Time

Approved refunds are usually processed within 5–10 business days through the original payment method.

Cancellation

Clients may cancel their subscription at any time. Service access continues until the current billing period ends.

Need help? For refund requests or billing support, contact us at geekbytessolutions@gmail.com