The Challenge
Nailashes is a nail and lash salon that was managing 100% of their bookings by phone — missing appointment requests that came in after hours and spending significant staff time on scheduling calls rather than servicing clients.
What We Built
- 1
Online Booking Integration
Integrated an appointment booking system allowing clients to view available slots, select their service, and book instantly from any device — with automated confirmation and reminder emails sent without staff involvement.
- 2
Visual Service Menu
Built a gallery-led service menu showcasing each nail and lash treatment with before/after photos and pricing — giving prospective clients enough information to book with confidence without needing to call.
- 3
Brand-Aligned Design
Custom design reflecting the salon's aesthetic — clean, feminine, and premium — with Instagram gallery integration pulling the salon's latest work directly into the homepage to serve as live social proof.
Tech Stack
Results
Nailashes now receives appointment bookings around the clock, including outside business hours. Staff scheduling time was significantly reduced as clients self-book, and the service gallery improved conversion from first-time visitors who previously needed reassurance before committing.
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